win messenger and msn messenger

4/15/03

i have both win and msn messenger. i have several
problems. 1. they both show my username as
. 2. win messenger should be
. before i downloaded msn messenger i
could click go to my e-mail inbox with win messenger and
it would take me to my hotmail account. now it says i
need an add-in. can anyone tell me how to configure win
messenger so i can get to my hotmail account? what effect
will the add-in have on my win messenger account? will
it take me to my hotmail account? will the addin remove
any of the features win messenger comes with?

msn messenger takes me to outlook express when i click go
to my e-mail inbox and that's ok.

win messenger support just takes me around in circles
before i knew it i had 9 explorer windows open an no
pertinent info and eventually to the msn messenger page
or knowledgebase which has no answer to my problems and
of course to their support pay site. any concise/correct
help would be greatly appreciated.

just as a side note: windows xp sp1 has both good and bad
one has to learn thru the knowledgebase (really digging
deep)what features you gain and lose and already some
sites are already indicating that you must have sp1 to
view their sites.

Greetings James,

Both MSN Messenger 5 and Windows Messenger will use the same default Passport that you've set
in Windows XP. As such, whatever account you've chosen to 'Sign me in automatically' will be
carried over in both Messenger's. To use the Hotmail functionality in Windows Messenger, you
do need the MSN Add-in, you can find it he
http://messenger.microsoft.com/downl...indownload.asp

The add-in won't remove any features.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"james robinson" wrote in message
...
4/15/03

i have both win and msn messenger. i have several
problems. 1. they both show my username as
. 2. win messenger should be
. before i downloaded msn messenger i
could click go to my e-mail inbox with win messenger and
it would take me to my hotmail account. now it says i
need an add-in. can anyone tell me how to configure win
messenger so i can get to my hotmail account? what effect
will the add-in have on my win messenger account? will
it take me to my hotmail account? will the addin remove
any of the features win messenger comes with?

msn messenger takes me to outlook express when i click go
to my e-mail inbox and that's ok.

win messenger support just takes me around in circles
before i knew it i had 9 explorer windows open an no
pertinent info and eventually to the msn messenger page
or knowledgebase which has no answer to my problems and
of course to their support pay site. any concise/correct
help would be greatly appreciated.

just as a side note: windows xp sp1 has both good and bad
one has to learn thru the knowledgebase (really digging
deep)what features you gain and lose and already some
sites are already indicating that you must have sp1 to
view their sites.