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#16
December 15th 09, 05:23 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
On Dec 15, 10:12*am, "Marcy" wrote:
I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! !"Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware *and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in messagenews  Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode You need to be sure to use explorer after booting to rename boot.ini.bak to boot.ini. msconfig can't find it... If you cannot see the boot.ini file, in Explorer navigate to C:\, click View, Folder Options, tick "Show hidden files and folders" and UNtick Hide extensions for known file types. The boot.ini needs to be in C:\ You almost got it! Be sure to run those scans. 
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#17
December 15th 09, 05:23 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
On Dec 15, 10:12*am, "Marcy" wrote:
I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! !"Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware *and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in messagenews Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode You need to be sure to use explorer after booting to rename boot.ini.bak to boot.ini. msconfig can't find it... If you cannot see the boot.ini file, in Explorer navigate to C:\, click View, Folder Options, tick "Show hidden files and folders" and UNtick Hide extensions for known file types. The boot.ini needs to be in C:\ You almost got it! Be sure to run those scans.
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#18
December 15th 09, 05:50 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Jose:
I have long ago unhidden my files and folders (hence was able to see the boot.ini.bak file and rename it) from the folder view tab- What I can't do is UNCHECK the safeboot box in msconfig because its not there to uncheck. You said that " The boot.ini needs to be in C:\" .....well the boot.ini was not in C:\ but rather this area: C:\windows. While I await for some answers from you all, I am doing a AVG scan. John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. I thank you and all for your help and patience. -- Thanks so very much for your help-! ! ! ! "Jose" wrote in message ... On Dec 15, 10:12 am, "Marcy" wrote: I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! !"Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in messagenews Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode You need to be sure to use explorer after booting to rename boot.ini.bak to boot.ini. msconfig can't find it... If you cannot see the boot.ini file, in Explorer navigate to C:\, click View, Folder Options, tick "Show hidden files and folders" and UNtick Hide extensions for known file types. The boot.ini needs to be in C:\ You almost got it! Be sure to run those scans.
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#19
December 15th 09, 05:50 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Jose:
I have long ago unhidden my files and folders (hence was able to see the boot.ini.bak file and rename it) from the folder view tab- What I can't do is UNCHECK the safeboot box in msconfig because its not there to uncheck. You said that " The boot.ini needs to be in C:\" .....well the boot.ini was not in C:\ but rather this area: C:\windows. While I await for some answers from you all, I am doing a AVG scan. John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. I thank you and all for your help and patience. -- Thanks so very much for your help-! ! ! ! "Jose" wrote in message ... On Dec 15, 10:12 am, "Marcy" wrote: I have suceeded in rebooting my machine to norm windows mode. I renamed the file from boot.ini.bak to boot.ini OR boot.ini file And now I am stuck on the following: When I go to runmsconfigsystem config utility, the boot.ini tab is not showing. So I am unable to UNCHECK the 'safeboot' box becasue that tab is not there. TAsk manager has been disabled by the malware. ugh _____________ -- Thanks so very much for your help-! ! ! !"Marcy" wrote in message ... Unfortunetly, that is what my prob has been all this time. No matter what I do, I cant get out of the area the windows adv options OR the other one that other one that looks like that one ( both have black background and white letters with options like: Safe mode, S-mode with networking, S-mode with Command prompt, Last known, etc.) No matter which of these I select, it trys to reboot and ends up back to this screen. Getting into the Phoenix Bios (pressing F10) is the only thing that I have been able to do that is different (not inc when using the CD)-And that area is not black background with white letters, but rather bluish old fashioned looking text and boxes. I tried what you said (F12 then F8) took me to the advanced screen again. Tried normal and safe mode start up. It did the same thing its been doingthe reboot pattern that takes me back to this screen. Like I told Jose, I have the CD that came with my Laptop and I can not rename the boot.ini file so that I can reboot in norm mode so that I can UNCHECK the box in Msconfig.......Once I do that,I can start cleaning up the malware and get my laptop scanned. Any other things I can try??? Luckly I have a desktop pc I can use to read all this . Thanks -- Thanks so very much for your help-! ! ! ! "DanielBlackmore" wrote in messagenews Does it work if you use the Advanced Menu option? When the PC is starting up (When you see Press F12 to enter BIOS) if you tap F8 a few times you should enter the Windows Advanced Options menu. Scroll down to "Safe Mode" and hit enter and it should boot into Safe Mode You need to be sure to use explorer after booting to rename boot.ini.bak to boot.ini. msconfig can't find it... If you cannot see the boot.ini file, in Explorer navigate to C:\, click View, Folder Options, tick "Show hidden files and folders" and UNtick Hide extensions for known file types. The boot.ini needs to be in C:\ You almost got it! Be sure to run those scans.
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#20
December 15th 09, 05:58 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Marcy wrote:
John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. You said that you found a copy of it in C:\windows, copy it from there to C:\. Msconfig looks for the boot.ini file in the root of the system drive, if the file isn't there msconfig doesn't display the boot.ini tab. John
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#21
December 15th 09, 05:58 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Marcy wrote:
John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. You said that you found a copy of it in C:\windows, copy it from there to C:\. Msconfig looks for the boot.ini file in the root of the system drive, if the file isn't there msconfig doesn't display the boot.ini tab. John
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#22
December 15th 09, 06:24 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Horray. Simple enough. I actually thought of MOVING the boot.ini file to the
correct location but I did nt want to risk messing up. Thanks. Now I can proceed with my malware cleanup. Thanks to all. -- Thanks so very much for your help-! ! ! ! "John John - MVP" wrote in message ... Marcy wrote: John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. You said that you found a copy of it in C:\windows, copy it from there to C:\. Msconfig looks for the boot.ini file in the root of the system drive, if the file isn't there msconfig doesn't display the boot.ini tab. John
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#23
December 15th 09, 06:24 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Horray. Simple enough. I actually thought of MOVING the boot.ini file to the
correct location but I did nt want to risk messing up. Thanks. Now I can proceed with my malware cleanup. Thanks to all. -- Thanks so very much for your help-! ! ! ! "John John - MVP" wrote in message ... Marcy wrote: John: you said: The boot.ini tab isn't showing in the Msconfig utility because the boot.ini file is not in its proper location, the file has to be in the root of the system drive, usually C:\, alongside the NTDETECT.COM & ntldr files. Me: How do I get it back to the Msconfig Utility OR do I really need to do this. I need to UNCHECK the safeboot box in Msconfig or wherever I can do this. If I were to shut down my pc before I do this, I will have to do all these steps over again (recovery consel) and fear damage to my pc can happen. You said that you found a copy of it in C:\windows, copy it from there to C:\. Msconfig looks for the boot.ini file in the root of the system drive, if the file isn't there msconfig doesn't display the boot.ini tab. John
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#24
December 15th 09, 08:48 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Marcy wrote:
Horray. Simple enough. I actually thought of MOVING the boot.ini file to the correct location but I did nt want to risk messing up. Thanks. Now I can proceed with my malware cleanup. Thanks to all. You're welcome. John
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#25
December 15th 09, 08:48 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Marcy wrote:
Horray. Simple enough. I actually thought of MOVING the boot.ini file to the correct location but I did nt want to risk messing up. Thanks. Now I can proceed with my malware cleanup. Thanks to all. You're welcome. John
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#26
December 15th 09, 10:26 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
On Dec 15, 12:50*pm, "Marcy" wrote:
Jose: I have long ago unhidden my files and folders (hence was able to see the boot.ini.bak file and rename it) from the folder view tab- What I can't do is UNCHECK the safeboot box in msconfig because its not there to uncheck. You said that " The boot.ini needs to be in C:\" .....well the boot.ini was not in *C:\ but rather this area: C:\windows. While I await for some answers from you all, *I am doing a AVG scan. Well, that is not where it is supposed to be of course. What part of my instructions were incorrect - tell me what was wrong so I can fix it so it is more clear the next time! I think I said after you are sure you are in C:\WINDOWS (which you were)... cd \ attrib -shr boot.ini ren boot.ini boot.ini.bak
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#27
December 15th 09, 10:26 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
On Dec 15, 12:50*pm, "Marcy" wrote:
Jose: I have long ago unhidden my files and folders (hence was able to see the boot.ini.bak file and rename it) from the folder view tab- What I can't do is UNCHECK the safeboot box in msconfig because its not there to uncheck. You said that " The boot.ini needs to be in C:\" .....well the boot.ini was not in *C:\ but rather this area: C:\windows. While I await for some answers from you all, *I am doing a AVG scan. Well, that is not where it is supposed to be of course. What part of my instructions were incorrect - tell me what was wrong so I can fix it so it is more clear the next time! I think I said after you are sure you are in C:\WINDOWS (which you were)... cd \ attrib -shr boot.ini ren boot.ini boot.ini.bak
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#28
December 15th 09, 10:27 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Marcy wrote:
HI, Jose I decided to use the CD that came with my WIndows XP Home Edition Laptop so that I can avoid more steps & messing up more... I started the CD.... Windows did the set up in blue background. Then it stopped and went to Welcome to setup. I Pressed 'R' to enter the Recovery Console. Then it says, Which Windows installation would you like to log onto ( 1: C:\WINDOWS), I clicked on the number "1" then enter. Then it asked for the Admin password, I just clicked enter cause there was never a pw made. THen this came up C:\WINDOWS So I typed " ren boot.ini boot.ini.bak " after the C:\WINDOWS.... to look like this C:\WINDOWSren boot.ini boot.ini.bak You need to change C:\WINDOWS to C:\ So, when you see C:\WINDOWS .... type "cd \" (including a space, but with no quotation marks), then press enter You will then see C:\ *Now* you can enter your rename command. :-)
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#29
December 15th 09, 10:27 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem
Marcy wrote:
HI, Jose I decided to use the CD that came with my WIndows XP Home Edition Laptop so that I can avoid more steps & messing up more... I started the CD.... Windows did the set up in blue background. Then it stopped and went to Welcome to setup. I Pressed 'R' to enter the Recovery Console. Then it says, Which Windows installation would you like to log onto ( 1: C:\WINDOWS), I clicked on the number "1" then enter. Then it asked for the Admin password, I just clicked enter cause there was never a pw made. THen this came up C:\WINDOWS So I typed " ren boot.ini boot.ini.bak " after the C:\WINDOWS.... to look like this C:\WINDOWSren boot.ini boot.ini.bak You need to change C:\WINDOWS to C:\ So, when you see C:\WINDOWS .... type "cd \" (including a space, but with no quotation marks), then press enter You will then see C:\ *Now* you can enter your rename command. :-)
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#30
December 15th 09, 10:47 PM
posted to microsoft.public.windowsxp.basics
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system config. utility problem UPDATE!!!
Jose wrote:
On Dec 15, 12:50 pm, "Marcy" wrote: Jose: I have long ago unhidden my files and folders (hence was able to see the boot.ini.bak file and rename it) from the folder view tab- What I can't do is UNCHECK the safeboot box in msconfig because its not there to uncheck. You said that " The boot.ini needs to be in C:\" .....well the boot.ini was not in C:\ but rather this area: C:\windows. While I await for some answers from you all, I am doing a AVG scan. Well, that is not where it is supposed to be of course. What part of my instructions were incorrect - tell me what was wrong so I can fix it so it is more clear the next time! I think I said after you are sure you are in C:\WINDOWS (which you were)... cd \ attrib -shr boot.ini ren boot.ini boot.ini.bak The commands run in the current folder, you need to cd to the root folder or use a fully qualified path. John
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