help installing Windows XP pro on my PCs

On 11/29/2011 10:15 PM, Ken Springer wrote:
On 11/29/11 7:56 PM, timOleary wrote:

I got int a big argument with true image a few years ago when I
thought a free trial ver of the sw messed up my PC. I was annoyed that
all the tech support was offshore and language was a barrier.
But your thoughts are good ones and I will re-address.

It pains me to say this, but it seems most of the really good software is from off
shore. :-( Even MS's technical support is in New Delhi, India. That's because the US
simply doesn't have the workers with the needed knowledge.



I don't believe that for a second. It's about money. Enough people buy a product to
make lousy support a viable option for the company.

Hi, Mikey,

On 1/1/12 6:58 AM, Mikey wrote:
On 11/29/2011 10:15 PM, Ken Springer wrote:
On 11/29/11 7:56 PM, timOleary wrote:

I got int a big argument with true image a few years ago when I
thought a free trial ver of the sw messed up my PC. I was annoyed that
all the tech support was offshore and language was a barrier.
But your thoughts are good ones and I will re-address.

It pains me to say this, but it seems most of the really good software is from off
shore. :-( Even MS's technical support is in New Delhi, India. That's because the US
simply doesn't have the workers with the needed knowledge.



I don't believe that for a second. It's about money. Enough people buy a product to
make lousy support a viable option for the company.

If you watch the news reports about the jobs and the economy, there are
lots of jobs out there currently. But there are not any workers with
the skills to match. The more high tech the job, the fewer qualified
American workers there are.

Yes, it is cheaper overseas, but the talent pool is also larger. And
that cost advantage is going to stay until the "playing" field is
leveler. I saw this effect coming 20 years ago. Not because I'm
smarter than anyone else, but because it's the logical outcome of
increasing globalization.

--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.4.4