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#16
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O.T. - Connection Problem:
No I didn't visit Avast(I assume you
didn't mean AVG) However, the problem has returned where it wouldn't connect and was not responding. Trying to connect again,... Robert |
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#17
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O.T. - Connection Problem:
Mark Twain wrote:
No I didn't visit Avast(I assume you didn't mean AVG) However, the problem has returned where it wouldn't connect and was not responding. Trying to connect again,... Robert Is it doing the same thing as before - taking 20 minutes before it connects on your wired connection ? You rolled back using a restored backup image, and you've been busy updating software after that. Something you've updated recently, has caused this problem to come back. Paul |
#18
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O.T. - Connection Problem:
Maybe it was a bad boot or something because
I'm connected again with no issues and it was quick. All is good but strange huh? Robert |
#19
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O.T. - Connection Problem:
You had said previously that you
thought the 8500 was a quad core processor and I wondered about that ever since so I looked it up: http://i63.tinypic.com/3446sde.jpg Cool, it is,.... Robert |
#20
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O.T. - Connection Problem:
Perhaps so,.
http://i68.tinypic.com/vglnhc.jpg - update history Here's what I have for Avast: http://i67.tinypic.com/296eiqe.jpg - scanning http://i67.tinypic.com/28j8jgw.jpg - tools http://i65.tinypic.com/sc48w8.jpg - passwords http://i65.tinypic.com/2i7blli.jpg -about Avast http://i66.tinypic.com/af99pz.jpg - troubleshooting http://i67.tinypic.com/serst3.jpg - tools http://i67.tinypic.com/2v3khg7.jpg - update http://i64.tinypic.com/2guirgo.jpg - active protection Robert |
#21
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O.T. - Connection Problem:
Mark Twain wrote:
Perhaps so,. http://i68.tinypic.com/vglnhc.jpg - update history Here's what I have for Avast: http://i67.tinypic.com/296eiqe.jpg - scanning http://i67.tinypic.com/28j8jgw.jpg - tools http://i65.tinypic.com/sc48w8.jpg - passwords http://i65.tinypic.com/2i7blli.jpg -about Avast http://i66.tinypic.com/af99pz.jpg - troubleshooting http://i67.tinypic.com/serst3.jpg - tools http://i67.tinypic.com/2v3khg7.jpg - update http://i64.tinypic.com/2guirgo.jpg - active protection Robert In your two "Tools" pictures, I see Secureline VPN and it is "ON". That should be a paid feature, as the bandwidth that a Virtual Private Network connection uses (all traffic routed through Avast servers) can be quite expensive for them. I would try the setup with SecureLine VPN turned OFF and see if the network icon becomes more normal afterwards. Paul |
#22
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O.T. - Connection Problem:
I was just showing you what Avast has but I
didn't think it would matter ,... http://i63.tinypic.com/fjki9d.jpg - store The 8500 wouldn't connect again or troubleshoot or restart or shut-down. I don't know if it's my timing on selecting the User screen (Admin/User) I click when the tone is just about done or thereabouts. 'Normally', it's perfect and when connected it's very fast, very responsive. There is no waiting for anything but others it seems problems crop up and this connection problem came out of nowhere, e.g. the yellow triangle with black exclamation point, the bar graph/sunburst. So if it isn't in my Windows Update history (otherwise you would have caught it)maybe it's in MY downloads: http://i66.tinypic.com/2qk72f8.jpg http://i65.tinypic.com/2vm6c1c.jpg http://i64.tinypic.com/ayqzhd.jpg http://i67.tinypic.com/2ccpirn.jpg Thoughts/suggestions? Robert |
#23
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O.T. - Connection Problem:
Ahhhhhhhhhhh maybe I do understand
why the VPN is activated. It's because I have Avast professional, and that may be included in the package. However, I 've never used it, like Avast Safe Zone. I didn't disconnect it I just clicked VPN. http://i67.tinypic.com/67imgw.jpg http://i65.tinypic.com/yoqx4.jpg Robert |
#24
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O.T. - Connection Problem:
Mark Twain wrote:
Ahhhhhhhhhhh maybe I do understand why the VPN is activated. It's because I have Avast professional, and that may be included in the package. However, I 've never used it, like Avast Safe Zone. I didn't disconnect it I just clicked VPN. http://i67.tinypic.com/67imgw.jpg http://i65.tinypic.com/yoqx4.jpg Robert I think they want money on top of what you paid for Pro. So you're probably not running it. I wonder why it said "ON" in the interface ? A VPN could change the operational characteristics of your networking, which is why it came to mind. Paul |
#25
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O.T. - Connection Problem:
I did (3) updates and the 8500 had to be re-started
and came back up normally with no issues. Robert |
#26
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O.T. - Connection Problem:
Agreed, they apparently gave me all
the options but to use them I have to pay. Like buying a car, with accessories,..... Robert |
#27
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O.T. - Connection Problem:
Mark Twain wrote:
Agreed, they apparently gave me all the options but to use them I have to pay. Like buying a car, with accessories,..... Robert I have a feeling I'm mis-interpreting those switches. It could be they have the word ON, as a command imperative, meaning you're supposed to move the item to cause it to be ON. Rather than that being a "status indicator" which says the feature is on. So maybe the whole column of them is actually OFF ? I hate interfaces like that. There are plenty of visual designs which are less confusing than that. Paul |
#28
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O.T. - Connection Problem:
That's why I clicked VPN to see if
there was a on/off selection I could make. Robert |
#29
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O.T. - Connection Problem:
I'm still having the connection problem
on the 8500 where it will not connect. It doesn't seem to respond and I have restart/shutoff and/or power it off to get it to run. It shouldn't be like this. It should come up as fast and as easily as the 780 without all this mickey mouse messing around. Robert |
#30
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O.T. - Connection Problem:
For the third time in as many days I
have only been able to connect by manually pressing the power off button and then comes back with abnormal shutdown and then I select normal start-up and then I get connected. I shouldn't have to go this route to get connected to the Internet and risk damaging my computer. This time, I'm leaving it on until we resolve some things. Robert |
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