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Fuji camera not recognized as camera



 
 
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  #1  
Old June 17th 05, 04:37 AM
Lahawk
external usenet poster
 
Posts: n/a
Default Fuji camera not recognized as camera

Yves,
Wow !!!!
For me Real Player 10 was the problem.
I disabled message center and auto updates in Real Player,
rebooted my computer, plugged in my Fuji Fine Pix A303 camera via usb, and
viola..the Auto Play Wiz now works!!!!
Thanks so much for solving this problem, you have made me very happy!!!!

Larry

"Yves Alarie" wrote:

The normal way is for your camera to be recognized by XP as a "Device with
removable storage" after you open My Computer. Normally it is listed under
your CD/DVD drive. The "removable storage" being your memory card in your
camera.

Here are a few suggestions to download your photo files:

Repair for Camera (or card reader) Autoplay window (or Wizard)
(02-13-05)



If you recently installed Real Player 10, this is the likely culprit
preventing XP to automatically recognize the camera or card reader and open
the Autoplay window.

You will have to uninstall Real Player and maybe do something else as
described below. After you uninstall Real Player 10, reboot your computer
and then try with your camera or card reader again.

If you do not want to uninstall RealPlayer, you can go around it and still
get Autoplay, as given below:

Open Real Player. Go to Tools then Preferences.
Click on Automated Services and then Disable Message Center and Auto
updates. Reboot your computer and then try with your camera or card reader
again.



If you do not have Real Player 10, read below for different ways to download
your pictures and repair the Autoplay.



Several ways to download your pictures, from your camera or card reader.





Before you connect your camera to your computer, make sure you have enough
battery power or better yet use your AC connector if your camera came with
one. Then, check your camera manual. With most cameras you simply power
them on and set them to take pictures, with some you need to set them to
something like connect to PC or set PTP. After connecting your camera to
your computer via a USB cable, power the camera on and wait about 15-20
seconds for XP to recognize the camera, you will hear some sound "ding-dong"
and the LCD screen on your camera will change (the change is dependent on
the type of camera you have) and you are now ready to transfer, even if the
Autoplay window does not open automatically. If you do not hear a sound or
the LCD screen of your camera does not change, the connection with the USB
port is not correct. Go to the bottom of these directions to repair the USB
connection.



After you hear the sound:

1. Open My Computer, look under Devices with removable storage. Your camera
(or card reader) will be listed there as an external drive with a drive
letter E, F, G or H (probably listed below your CD drive). Right click on
your camera listed as an external drive. A menu will open, click on Autoplay
listed on the opening menu. This should open the Autoplay window to download
your photos the same way as when the Autoplay window opens automatically
when you connect your camera.

If you want to keep Real Player 10, this would be another way to do it. The
Autoplay will not open when you connect your camera but you can still get
the Autoplay from your camera listed as an external drive.



Or



2. Open My Computer, look under Devices with removable storage. Your camera
will be listed there as an external drive (probably listed below your CD
drive). Double click on it to open it.
You will see a folder, double click to open it, then another folder, double
click on it to open it and you will see the list of photo files. Select all
files
and copy to a folder on your hard drive. To select all the files, hold the
Ctrl key down and press the letter A. Or, click on Edit on your top bar and
then click on Select all on the opening menu. When files are selected, their
names are highlighted in blue. You can then look at the menu on the left
of the file names and click on Copy and then select the folder you want or
make a new folder to save the files into it.

If you want to repair the automatic Autoplay window (and you do not have
Real Player 10) you can try the following.

Different ways to try to repair the Autoplay window for downloading from
either a camera or card reader.

Go from steps I to V, although step V may not be needed.

I. Connect your camera (or card reader) to your computer, and make sure you
have
pictures on your memory card. Make sure your batteries are good or better
yet, use your AC adapter if your camera came with one. If you are trying
with a card reader, just connect it with a memory card inserted and with
pictures on the memory card. Power the camera on, wait 10-15 seconds for XP
to recognize it, you should hear a sound and the LCD screen of your camera
will change, the change is dependent on the type of camera you have. With a
card reader, just wait for the sound after you connect it.

Click on My Computer and look under Device with Removable storage. Your
camera (or card reader) will be listed there, probably below your CD drive,
and a drive letter will be assigned to it (something like H, G, etc.) You
will use this drive letter in a step below, so just note down what the drive
letter is. With a card reader you may see multiple drives, depending upon
the card reader you have (you may have a card reader capable of reading a CF
card, SD card, Memory stick, etc. each one will have a drive letter so
select the drive letter corresponding to the memory card you have, or select
any of the drive letters for it and it should still work regardless of the
type of card you have).
If you do not see your camera or card reader listed there you will need to
repair your USB
connection (see below for repair) or you are on a network and the network
drive is Z and XP cannot assign a drive letter to your camera. You will need
to take care of this
first. The steps below will NOT work if XP cannot assign a drive letter for
your camera or card reader. In some cases, your camera may be listed but
with no drive letter. Try the drive letter after the CD or DVD drive under
which your camera is listed.

II. Click on Start, click on Run and type the following in the textbox:
REGSVR32 SHIMGVW.DLL
and press Enter
Note that there is a space between ...32 and SHI...
This will take a few seconds to run and you will get a "success" message.

III. Download the autofix.exe file from the site below. At this Microsoft
site, you have the option of downloading the autofix.exe file in one of your
folder (or make a new folder and save the file there), then open the folder
and double click on the file and then follow directions on the screen. Or,
let Microsoft scan your computer to make the repair. You will need your
camera drive letter during this step. After this, reboot your computer.
http://www.microsoft.com/downloads/d...DisplayLang=en

You can leave your camera on and attached or your card reader attached while
you reboot. However, better to disconnected the camera or card reader after
you turn your computer of and then reboot.



IV. After rebooting, connect the camera and power it on (or connect the card
reader) wait 10-15 seconds for XP to recognize it, you should hear some
beeping sound and the Autoplay window should now open giving you the option
of downloading photos from the camera or card reader.


V. You may have to set the options for this window.
Click on My Computer, your camera (or card reader) should be listed there
under Devices with Removable Storage. Right click on it and click on
Properties. In the opening window, click on the Autoplay tab and under
Select, scroll to Pictures to
select it. Select the button Prompt me...



Another possible solution.

Click on Start, click on Run and type the following in the opening textbox:

cmd

and press the Enter key

A window will open (black and white) and will display the following:

C:\Documents and Settings\Your Name\

Type the following at the end of the above line after the \

Net start stisvc

And press the Enter key

You will get a message that service is already started (if so this does not
solve the problem) or that it is starting (if so this may solve the
problem). Then try connecting your camera after you close this window. To
close this window, type EXIT at the end of the displayed line and press the
Enter key.



"Crudball" wrote in message
om...
I have a FujiFilm FinePix 2600z camera that when I plug it in comes up in
the device manager as a disk drive and not a camera. Because of this, I
cannot use the microsoft image wizard which I find quite handy. Is there

a
way to change the device so it's recognized as a camera instead of a drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!





Ads
  #2  
Old August 28th 05, 10:51 PM
pcdummy
external usenet poster
 
Posts: n/a
Default

Thanks so much, I had the same problem , but using memory stick reader on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up in
the device manager as a disk drive and not a camera. Because of this, I
cannot use the microsoft image wizard which I find quite handy. Is there a
way to change the device so it's recognized as a camera instead of a drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!



  #3  
Old August 29th 05, 01:05 AM
Lahawk
external usenet poster
 
Posts: n/a
Default

Glad it works for you, but I wonder why the folks at Real Player does not fix
this problem. I'm sure they know of it by now. Maybe we should all remind
them.

http://real.custhelp.com/cgi-bin/rea...p_search_text=

Larry

"pcdummy" wrote:

Thanks so much, I had the same problem , but using memory stick reader on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up in
the device manager as a disk drive and not a camera. Because of this, I
cannot use the microsoft image wizard which I find quite handy. Is there a
way to change the device so it's recognized as a camera instead of a drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!



  #4  
Old August 29th 05, 02:53 AM
Yves Alarie
external usenet poster
 
Posts: n/a
Default

This was an issue with Real Player 10.
I seldom use Real Player and I was on Real Player 7.0
I then needed to download something from the Internet and had to upgrade,
The upgrade was to 10.5.
This 10.5 did not interfere.
So maybe if you get the latest upgrade (I have no idea what the latest
upgrade is at, since I don't use Real Player very often) the problem has
been solved.
At least on this newsgroup, the number of "my Autoplay does not work when I
connect my camera" has decreased to almost zero.


"Lahawk" wrote in message
...
Glad it works for you, but I wonder why the folks at Real Player does not

fix
this problem. I'm sure they know of it by now. Maybe we should all remind
them.


http://real.custhelp.com/cgi-bin/rea...p_search_text=

Larry

"pcdummy" wrote:

Thanks so much, I had the same problem , but using memory stick reader

on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up

in
the device manager as a disk drive and not a camera. Because of this,

I
cannot use the microsoft image wizard which I find quite handy. Is

there a
way to change the device so it's recognized as a camera instead of a

drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!





  #5  
Old August 29th 05, 03:16 AM
Lahawk
external usenet poster
 
Posts: n/a
Default

I only use Real when I need to. Glad to hear the upgrade solves this problem.

"Yves Alarie" wrote:

This was an issue with Real Player 10.
I seldom use Real Player and I was on Real Player 7.0
I then needed to download something from the Internet and had to upgrade,
The upgrade was to 10.5.
This 10.5 did not interfere.
So maybe if you get the latest upgrade (I have no idea what the latest
upgrade is at, since I don't use Real Player very often) the problem has
been solved.
At least on this newsgroup, the number of "my Autoplay does not work when I
connect my camera" has decreased to almost zero.


"Lahawk" wrote in message
...
Glad it works for you, but I wonder why the folks at Real Player does not

fix
this problem. I'm sure they know of it by now. Maybe we should all remind
them.


http://real.custhelp.com/cgi-bin/rea...p_search_text=

Larry

"pcdummy" wrote:

Thanks so much, I had the same problem , but using memory stick reader

on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up

in
the device manager as a disk drive and not a camera. Because of this,

I
cannot use the microsoft image wizard which I find quite handy. Is

there a
way to change the device so it's recognized as a camera instead of a

drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!






  #6  
Old August 30th 05, 02:57 AM
Carl G
external usenet poster
 
Posts: n/a
Default

Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick reader on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up in
the device manager as a disk drive and not a camera. Because of this, I
cannot use the microsoft image wizard which I find quite handy. Is there
a
way to change the device so it's recognized as a camera instead of a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!





  #7  
Old August 30th 05, 03:43 AM
Yves Alarie
external usenet poster
 
Posts: n/a
Default

Interesting that your Fuji cam also install Real Player.
Are you sure of this? Why would it do this? I don't know Fuji. Is it because
it uses it for a particular purpose like video instead of using Quick Time?
I was going to ask which version of Real Player does it install? But since
you uninstalled it, you probably can't tell us but if you know, please let
us know.
We had a "rash" of "Autoplay does not work" reported here and while a lot of
them were due to Real Player 10, some were not.
We are now down to very few such reports.
Maybe SP2 also helped.

"Carl G" cgerving@ecenetDOTcom wrote in message
...
Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick reader

on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up

in
the device manager as a disk drive and not a camera. Because of this,

I
cannot use the microsoft image wizard which I find quite handy. Is

there
a
way to change the device so it's recognized as a camera instead of a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!







  #8  
Old August 31st 05, 02:41 AM
Carl G
external usenet poster
 
Posts: n/a
Default

Hi Guys
I should have kept my mouth shut, My Fuji software does not install real
player.
My Logitech web cam does,which i uninstall right away.It is Real Player 7.0
Sorry about the mix up.

--
Carl G
"Yves Alarie" wrote in message
...
Interesting that your Fuji cam also install Real Player.
Are you sure of this? Why would it do this? I don't know Fuji. Is it
because
it uses it for a particular purpose like video instead of using Quick
Time?
I was going to ask which version of Real Player does it install? But since
you uninstalled it, you probably can't tell us but if you know, please let
us know.
We had a "rash" of "Autoplay does not work" reported here and while a lot
of
them were due to Real Player 10, some were not.
We are now down to very few such reports.
Maybe SP2 also helped.

"Carl G" cgerving@ecenetDOTcom wrote in message
...
Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick reader

on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up

in
the device manager as a disk drive and not a camera. Because of this,

I
cannot use the microsoft image wizard which I find quite handy. Is

there
a
way to change the device so it's recognized as a camera instead of a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!









  #9  
Old September 14th 05, 02:21 PM
wth
external usenet poster
 
Posts: n/a
Default

Have Fuji E550 camera that also is reported as a removable drive. Have
downloaded the most recent driver for Windows from Fuji. Seems to be normal
for it to appear as a drive.
Cannot get AutoPlay to work for the camera or my Epson multifunction printer
with card reader, but can manually download photos through various
applications.
If I right click on the drive in Windows Explorer and select AutoPlay, then
the selection window comes up with the list of applications. Even if I check
the "Always Do" box I still have to repeat procedure of right-clicking and
selecting AutoPlay the next time I insert memory card or connect camera.
I ran AutoFix.exe and was told my devices were either malfunctioning, or
there was a problem AutoFix could not correct.
When I search AutoPlay in Windows Help and Support (or on Microsoft's
website) it refers to some fix in SP2. I have SP2 and it does not appear to
be fixed.
Don't have Real Player (anymore), but I do have Nero. Nero is up-to-date,
but don't know if there is still a program conflict.
--
wth


"Carl G" wrote:

Hi Guys
I should have kept my mouth shut, My Fuji software does not install real
player.
My Logitech web cam does,which i uninstall right away.It is Real Player 7.0
Sorry about the mix up.

--
Carl G
"Yves Alarie" wrote in message
...
Interesting that your Fuji cam also install Real Player.
Are you sure of this? Why would it do this? I don't know Fuji. Is it
because
it uses it for a particular purpose like video instead of using Quick
Time?
I was going to ask which version of Real Player does it install? But since
you uninstalled it, you probably can't tell us but if you know, please let
us know.
We had a "rash" of "Autoplay does not work" reported here and while a lot
of
them were due to Real Player 10, some were not.
We are now down to very few such reports.
Maybe SP2 also helped.

"Carl G" cgerving@ecenetDOTcom wrote in message
...
Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick reader

on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up

in
the device manager as a disk drive and not a camera. Because of this,

I
cannot use the microsoft image wizard which I find quite handy. Is

there
a
way to change the device so it's recognized as a camera instead of a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!










  #10  
Old September 14th 05, 09:09 PM
Cari \(MS-MVP\)
external usenet poster
 
Posts: n/a
Default

Have you tried using a standard card reader?
--
Cari (MS-MVP)
Printing & Imaging



"wth" wrote in message
...
Have Fuji E550 camera that also is reported as a removable drive. Have
downloaded the most recent driver for Windows from Fuji. Seems to be
normal
for it to appear as a drive.
Cannot get AutoPlay to work for the camera or my Epson multifunction
printer
with card reader, but can manually download photos through various
applications.
If I right click on the drive in Windows Explorer and select AutoPlay,
then
the selection window comes up with the list of applications. Even if I
check
the "Always Do" box I still have to repeat procedure of right-clicking and
selecting AutoPlay the next time I insert memory card or connect camera.
I ran AutoFix.exe and was told my devices were either malfunctioning, or
there was a problem AutoFix could not correct.
When I search AutoPlay in Windows Help and Support (or on Microsoft's
website) it refers to some fix in SP2. I have SP2 and it does not appear
to
be fixed.
Don't have Real Player (anymore), but I do have Nero. Nero is up-to-date,
but don't know if there is still a program conflict.
--
wth


"Carl G" wrote:

Hi Guys
I should have kept my mouth shut, My Fuji software does not install real
player.
My Logitech web cam does,which i uninstall right away.It is Real Player
7.0
Sorry about the mix up.

--
Carl G
"Yves Alarie" wrote in message
...
Interesting that your Fuji cam also install Real Player.
Are you sure of this? Why would it do this? I don't know Fuji. Is it
because
it uses it for a particular purpose like video instead of using Quick
Time?
I was going to ask which version of Real Player does it install? But
since
you uninstalled it, you probably can't tell us but if you know, please
let
us know.
We had a "rash" of "Autoplay does not work" reported here and while a
lot
of
them were due to Real Player 10, some were not.
We are now down to very few such reports.
Maybe SP2 also helped.

"Carl G" cgerving@ecenetDOTcom wrote in message
...
Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never
found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick
reader
on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes
up
in
the device manager as a disk drive and not a camera. Because of
this,
I
cannot use the microsoft image wizard which I find quite handy. Is
there
a
way to change the device so it's recognized as a camera instead of
a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to
help
diagnose this.

Thanks!












  #11  
Old September 14th 05, 10:41 PM
wth
external usenet poster
 
Posts: n/a
Default

No, I haven't tried a card reader, but started looking at them after reading
your suggestion. Most appear to be USB. The devices I have are new (camera
and multifunction printer with card reader), are USB connected (different
ports) and are not malfunctioning. Especially since I can easily access the
files in Windows Explorer.
AutoPlay works perfectly for my 2 internal CD/DVD burners. After
researching, troubleshooting, reading articles on Microsoft's website, and
these newsgroup articles,
I am convinced that this is a problem with Windows XP Professional and they
way in which AutoPlay functions with USB devices. Maybe SP2 was supposed to
address the problem, but I'm reading quite a few postings with people having
the same problem with AutoPlay and USB devices.
I guess I'll just wait for a fix from Microsoft.
--
wth


"Cari (MS-MVP)" wrote:

Have you tried using a standard card reader?
--
Cari (MS-MVP)
Printing & Imaging



"wth" wrote in message
...
Have Fuji E550 camera that also is reported as a removable drive. Have
downloaded the most recent driver for Windows from Fuji. Seems to be
normal
for it to appear as a drive.
Cannot get AutoPlay to work for the camera or my Epson multifunction
printer
with card reader, but can manually download photos through various
applications.
If I right click on the drive in Windows Explorer and select AutoPlay,
then
the selection window comes up with the list of applications. Even if I
check
the "Always Do" box I still have to repeat procedure of right-clicking and
selecting AutoPlay the next time I insert memory card or connect camera.
I ran AutoFix.exe and was told my devices were either malfunctioning, or
there was a problem AutoFix could not correct.
When I search AutoPlay in Windows Help and Support (or on Microsoft's
website) it refers to some fix in SP2. I have SP2 and it does not appear
to
be fixed.
Don't have Real Player (anymore), but I do have Nero. Nero is up-to-date,
but don't know if there is still a program conflict.
--
wth


"Carl G" wrote:

Hi Guys
I should have kept my mouth shut, My Fuji software does not install real
player.
My Logitech web cam does,which i uninstall right away.It is Real Player
7.0
Sorry about the mix up.

--
Carl G
"Yves Alarie" wrote in message
...
Interesting that your Fuji cam also install Real Player.
Are you sure of this? Why would it do this? I don't know Fuji. Is it
because
it uses it for a particular purpose like video instead of using Quick
Time?
I was going to ask which version of Real Player does it install? But
since
you uninstalled it, you probably can't tell us but if you know, please
let
us know.
We had a "rash" of "Autoplay does not work" reported here and while a
lot
of
them were due to Real Player 10, some were not.
We are now down to very few such reports.
Maybe SP2 also helped.

"Carl G" cgerving@ecenetDOTcom wrote in message
...
Hi Guys
The first thing i do anytime realplayer gets installed on my PC is to
uninstall it.
My Fuji cam software installs it to but i just get rid of it, never
found
that i needed it for anything.

--
Carl G
"pcdummy" wrote in message
...
Thanks so much, I had the same problem , but using memory stick
reader
on
cpu, and Disabling Realplay 'updates' and 'message centre' fixed it.

"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes
up
in
the device manager as a disk drive and not a camera. Because of
this,
I
cannot use the microsoft image wizard which I find quite handy. Is
there
a
way to change the device so it's recognized as a camera instead of
a
drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to
help
diagnose this.

Thanks!













  #12  
Old September 18th 05, 09:16 PM
wth
external usenet poster
 
Posts: n/a
Default

My Fuji E550 is also designated as a removable disk (drive "G" in my case).
Have not been able to get AutoPlay to operate on my camera or printer with
media card reader.
I did, however, stumble upon a nifty little program by ArcSoft called Media
Card Companion. It places a monitor in your system tray, and whenever you
insert a media card into a reader, or connect your camera and turn it on the
program will start up and enable to you transfer files, print, etc.
I downloaded a trial version of this software and it actually works for both
the media card reader in printer and when I connect my camera. ArcSoft's
claim is that it works for most digital cameras. Works for my Fuji E550.
Could be worth a try.
--
wth


"Crudball" wrote:

I have a FujiFilm FinePix 2600z camera that when I plug it in comes up in
the device manager as a disk drive and not a camera. Because of this, I
cannot use the microsoft image wizard which I find quite handy. Is there a
way to change the device so it's recognized as a camera instead of a drive
so that I can access it through the wizard?

Also, please let me know what other information you may need to help
diagnose this.

Thanks!



 




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