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#1
May 14th 10, 02:05 PM
posted to microsoft.public.windowsxp.print_fax
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TIF FIles
We have a Windows Server 2003 R2 server setup for inbound/outbound faxing.
We've run into an issue where we are receiving faxes and they are showing streaks going down the entire page making it unreadable. These are TIF files which by default are opened by the Windows Picture and Fax Viewer. We have verified that nothing is wrong with the image file as we can copy it to another computer and it opens fine. I have found many threads on the net about this issue, but only one resolution - install IE 7. We already are using IE7. Any other suggestions would be greatly appreciated. 
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#2
May 14th 10, 07:54 PM
posted to microsoft.public.windowsxp.print_fax
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TIF FIles
wjreinhard wrote:
We have a Windows Server 2003 R2 server setup for inbound/outbound faxing. We've run into an issue where we are receiving faxes and they are showing streaks going down the entire page making it unreadable. These are TIF files which by default are opened by the Windows Picture and Fax Viewer. We have verified that nothing is wrong with the image file as we can copy it to another computer and it opens fine. I have found many threads on the net about this issue, but only one resolution - install IE 7. We already are using IE7. Any other suggestions would be greatly appreciated. I suspect you have subtle image corruption because your modem does not support ECM. Microsoft tiff viewers vary enormously in their ability to open and display corrupted images... changing to different tools, OS's, or even SP's can have an impact. Try using a third party tiff viewer on your 2003 Server. I'd suggest you try Brava! or Irfanview. If you can view the tiff file correctly on the server with a third party viewer then it's a fair bet that it's the lack of ECM. You could try changing the modem, or if it's a business critical deployment, get yourself a fax board that supports ECM. -- Andrew Rinaldi Mainpine Developer Support USA +1 866 363 6680 | UK +44 1225 637 105 | www.mainpine.com
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#3
May 14th 10, 07:54 PM
posted to microsoft.public.windowsxp.print_fax
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TIF FIles
wjreinhard wrote:
We have a Windows Server 2003 R2 server setup for inbound/outbound faxing. We've run into an issue where we are receiving faxes and they are showing streaks going down the entire page making it unreadable. These are TIF files which by default are opened by the Windows Picture and Fax Viewer. We have verified that nothing is wrong with the image file as we can copy it to another computer and it opens fine. I have found many threads on the net about this issue, but only one resolution - install IE 7. We already are using IE7. Any other suggestions would be greatly appreciated. I suspect you have subtle image corruption because your modem does not support ECM. Microsoft tiff viewers vary enormously in their ability to open and display corrupted images... changing to different tools, OS's, or even SP's can have an impact. Try using a third party tiff viewer on your 2003 Server. I'd suggest you try Brava! or Irfanview. If you can view the tiff file correctly on the server with a third party viewer then it's a fair bet that it's the lack of ECM. You could try changing the modem, or if it's a business critical deployment, get yourself a fax board that supports ECM. -- Andrew Rinaldi Mainpine Developer Support USA +1 866 363 6680 | UK +44 1225 637 105 | www.mainpine.com
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#4
January 21st 11, 01:54 PM
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Thanks for sharing this informative post, problem not solved completely but i hope you guys will help a lot in this regard
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