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#1
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SP2, XP Pro, Admin logoff hangs
FastUserSwitching is on. I can go back and forth between a PowerUser and
Admin account with no problem. The PowerUser account runs KasperskyAntiVirus w/ Admin privileges. If that account is live, and I try to logoff from the Admin account, WinXP hangs. Sometimes the hang is during "Saving user settings". If I kill all Apps before trying to logoff, the hang is after that (Desktop Background continues to display). There are two events logged roughly at the time of one hang: Event 7000 on SNMP Trap Service Event 1036 on TermService I disabled the former, since SP2 may have not properly set it up. The latter has status code 0xC00000037 My only recourse has been a hard Reset or cycle power. |
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#2
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SP2, XP Pro, Admin logoff hangs
Click on start--run--msconfig
On general screen put the check mark on selective startup and uncheck all the check below to it. Than see problem remain same or not. If not Than check system.ini and win.ini And see problem persist or not Than check load startup items And see problem persist or not Than check services. And see after checking which option problem come back. If problem comes back after checking services. Click on services tab and check the hide microosft services. and uncheck all the services you get in abov white box. If problem comes back after checking startup items. than u have to check one by one all the entries. After determining due to which entry problem in occuring u have to reinstall the software to which that entry resembel "SDM" wrote: FastUserSwitching is on. I can go back and forth between a PowerUser and Admin account with no problem. The PowerUser account runs KasperskyAntiVirus w/ Admin privileges. If that account is live, and I try to logoff from the Admin account, WinXP hangs. Sometimes the hang is during "Saving user settings". If I kill all Apps before trying to logoff, the hang is after that (Desktop Background continues to display). There are two events logged roughly at the time of one hang: Event 7000 on SNMP Trap Service Event 1036 on TermService I disabled the former, since SP2 may have not properly set it up. The latter has status code 0xC00000037 My only recourse has been a hard Reset or cycle power. |
#3
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SP2, XP Pro, Admin logoff hangs
Thanks for reminding me that sometimes the tedious way to trace a problem may
be the only way... The problem was not with KAV (KasperskyAntiVirus) as I had suspected. It was due to Webroot SpySweeper 3.0.0 build 129 (the most recent available). That version of SpySweeper had worked OK with WinXP Pro prior to SP2... I removed it's entry from the registry, {HKCU}\...\Run "divakartandon" wrote: Click on start--run--msconfig On general screen put the check mark on selective startup and uncheck all the check below to it. Than see problem remain same or not. If not Than check system.ini and win.ini And see problem persist or not Than check load startup items And see problem persist or not Than check services. And see after checking which option problem come back. If problem comes back after checking services. Click on services tab and check the hide microosft services. and uncheck all the services you get in abov white box. If problem comes back after checking startup items. than u have to check one by one all the entries. After determining due to which entry problem in occuring u have to reinstall the software to which that entry resembel "SDM" wrote: FastUserSwitching is on. I can go back and forth between a PowerUser and Admin account with no problem. The PowerUser account runs KasperskyAntiVirus w/ Admin privileges. If that account is live, and I try to logoff from the Admin account, WinXP hangs. Sometimes the hang is during "Saving user settings". If I kill all Apps before trying to logoff, the hang is after that (Desktop Background continues to display). There are two events logged roughly at the time of one hang: Event 7000 on SNMP Trap Service Event 1036 on TermService I disabled the former, since SP2 may have not properly set it up. The latter has status code 0xC00000037 My only recourse has been a hard Reset or cycle power. |
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